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Regarding the calculation of comps, what are the differences between slots and table games and how does that affect the amount of comps one player can expect?
At my casino for tables we comp based on theo and loss, but it is very hard to earn a high theo on tables. We comp a lot more on slots.
Partly because the games on tables are somewhat controlled by the customer. The customers can pick or choose what cards they want to keep or throw away.
Slots are completely random, so the casino has the advantage. How do you get paid? Is there some kind of commission based on a percent of what your guest spends, a one time payment for the guest showing up?
Hosts are either compensated quarterly or yearly. At the beginnining of the year or quarter hosts are given a benchmark, a number that represents how much money they need to bring into the casino for that time period.
If a host meets their goal they will receive a bonus. Casino hosts are also paid a yearly salary. Is there such a thing as competition between hosts working fort the same property i.
People are sometimes confused on how much they should tip or take care of their Casino host. What do you think are the good practices on that matter?
We are paid a nice salary, so anything extra is just that…. One of our readers heard that an Executive Casino Host is for a higher player and can comp more freely than a Casino Host?
An Executive host does have higher players, and the comping ability is higher as well. With the trend towards automation of comps I.
No because there are a range of casino hosts and a range of players. The first position starting out in the host department is a junior host.
They act as an assistant to the department and can make room reservations for guests or issue food comps.
Notice I said qualified. Not everyone plays enough to receive a casino host. Then there are the Executive Casino Hosts. They have the next level of players.
Then there are Senior Executive Casino hosts who have the next level players and finally there are Player Development Hosts who have the highest level players in the casino.
If there is a celebrity guest that plays at a casino, they will often be assigned directly to the General Manager of the casino and not a host.
Not every casino has the 4 levels of hosts but the bigger ones will. Is it better to email or call our host? It depends on the host and the guest. I always tell my guest to contact me in whatever format they are comfortable with.
A host should adapt to what the guest wants. What are the most difficult requests you have had, and the weirdest requests?
He wanted all the charges on all the rooms comped. That was a difficult conversation…. The weirdest request I had was to put up a Christmas tree in my guests room before they arrived on Christmas eve.
Plus I lived 45 minutes away from work! What is the biggest comp you have provided to a guest? I laugh when I hear or see players chasing comped drinks that costing hundreds of dollars or even thousands beggars belief.
There are other resorts where you can have fun and Vegas is now dying slowly dying on its feet with the losses incurred by CET there for all to see.
You have a host but play Blackjack exclusively. You call your host and they tell you what kind of play they expect from you to get RFD.
Room, food and drinks are all comped. That is usually X amount for 4 hours a day depending on the property. As an example say center strip.
They will give you a shoulder to cry on and some extra comps if you get beaten for say 20K but say you catch the shoe of dreams and jump on it.
A NEW host appears quickly. They introduce themselves and immediately ask if you would like a room upgrade. You will be offered a nice suite. You will have comps at a higher end restaurant.
There will be a decent bottle of Champagne waiting for you in your new room. Reading through host or hostess mock interview questions can be of invaluable help in this area as you can prepare and practice your answers in advance.
What to Ask an Interviewer. How to Answer Salary Questions. Explore Interviews by Careers. Host or Hostess Interview Questions. Question 1 of What are your career goals?
Working in the service industry is a means to an end for a lot of people. Even those who stay in the industry are working on accomplishing other goals, like finishing school or helping your family meet loose ends.
Your role as a host will help you to achieve that goal by providing stability and income. Get More Interview Practice. Questions you may consider asking the interviewer, about We all have some behaviors that are typical of us and whi There are some questions that employers ask at almost eve If you are interviewing for any type of leadership role; Most interviews start with a telephone interview.
Everyone struggles with tough interview questions. Question 2 of Why is it important to smile at every guest? Customer service is all about consistency.
Smiling at every guest gives restaurants and bars a solid reputation. As a host, you are the first point of contact for customers, so you need to be sure to treat them kindly.
Question 3 of What are your greatest weaknesses? To successfully answer this question, you will need to be strategic!
First, think of an area where you can improve. For example, maybe you could do a better job of taking initiative to solve problems before they become an issue.
Your self-awareness is already a strength! Your insight that you need to grow in this area shows the interviewer that you know you have room for improvement and that you have a desire to grow.
Paying closer attention to detail and noticing body language are two ways you can be more perceptive. Solving problems before they start takes a lot of observation and awareness.
Talk about how you are working to improve! Question 4 of How do you fill your downtime? Show off some of your skills by talking about how you take initiative and make an effort to help the rest of the team.
List off any responsibilities that you think could be helpful to do in your extra time. There is usually side work, like sweeping the floor and filling salt and pepper shakers.
Let the interviewer know that you can keep yourself busy by helping the team and taking care of your responsibilities. There is always something to do, so I try my best to help the rest of the team when I can.
Question 5 of